Business thrives on customer relationship management. Many organizations have specialists in the roles of customer relationship management to take care of their ever-changing needs. Being a service provider Datanetiix understands the importance of customer service and help you design the CRM in a user-friendly manner for your Sales & Customer service executives to use them efficiently.
Since the 2011 version, it is possible to store and manage documents in the context of Dynamics CRM records on a server that is running Microsoft SharePoint. This feature allows to use the advanced SharePoint framework for the content management infrastructure inside Dynamics CRM. With the SharePoint integration, it is also possible to share documents for external users with granted permission but no access to Dynamics CRM account.
It unites all aspects of business campaign management. Microsoft Dynamics Marketing enables your marketing team to seamlessly go from planning to execution, leveraging the power of Excel and Power BI to measure campaigns across channels from start to finish so you can bring your marketing vision to life. You can engage customers one-to-one across channels, build your sales pipeline and demonstrate the impact of your marketing investments in real-time.
Sales module provides tools to successfully manage the sales process, access to potential contacts in real time and to identify potential customers.
Service module enables management and monitoring services that are provided to clients within the organization, ensuring customer service representatives maintain a consistent system of support.
Datanetiix can help you implement the Microsoft Dynamics CRM efficiently to store, retrieve, edit and maintain your customers data effectively. Further with the latest cloud technology we can help you access the customer information on the go.
New Implementation, Upgrade & Failover or Disaster Recovery
We perform Gap-Fit Analysis, check Application, Customization & BI Aspect. We provide additional help with Advance Technology Integration & Automation
We have top-notch problem solvers under one roof who can solve your production issues with tailor made mutually agreed SLA’s to assure continued support in your business &nonbusiness hours. Our 24/7/365 business model will take care of all your technical & functional issues to enable smooth running of your production systems.