Dynamics 365 for Customer Engagement (CE)

Microsoft Dynamics 365 Customer Engagement (CE) is a premier cloud-based Customer Relationship Management (CRM) business solution. It will help boost sales sales productivity and enhance marketing value through social insights, business intelligence, and campaign management.

By merging industry best practices with Microsoft Dynamics 365 CE, Datanetiix allows its clients to expand the value of their technology investments.

Included Applications

Business Benefits

Microsoft Dynamics 365 CE streamlines the way your employees communicate with customers and upgrades their collaborative opportunities.

Here’s why Microsoft Dynamics 365 CE is among the most prominent and desired CRM solutions in the industry:

  • Assist customers anywhere, from any device.
  • Build your network and deepen customer relationships with social insights.
  • Create meaningful, personalized customer experiences to enhance sales growth.
  • Team collaboration helps your sales reps sell as a team.
  • Work smarter to close more deals by leveraging easy-to-design process flows.
  • Use configurable dashboards and data visualization tools to realize actionable insights.
  • Analyze your sales data and find out relevant information using interactive charts.
  • Launch multi-phase marketing campaigns across multiple channels to reinforce customer engagement.
  • Offer responsive, relevant service across multiple channels on customers’ terms.
  • Datanetiix can help align Marketing, Sales, and Customer Service operations with your customers’ requirements.

    With the Microsoft Dynamics 365 CE, you'll increase your organization’s productivity in a matter of minutes. Streamline your CRM implementation and reduce your IT department’s workload with a CRM solution that's hosted, updated, secured, and maintained by Microsoft.

  • Centralized customer information accessed anywhere, from any device.
  • Streamlined business workflows.
  • Quick and straightforward implementation.
  • Easy-to-manage and highly scalable per-user licenses.
  • Reduces IT expenses and in-house maintenance efforts.
  • No matter how complex and diverse your business requirements and operations are, Microsoft Dynamics 365 CE can assist you in streamlining your Sales and Customer Service operations.

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